Job Description
Position Overview:
We’re looking for a confident and capable Spa Manager to lead our team at Fluent SkinSpa. This role is key in delivering an elevated client experience, fostering a positive team culture, and ensuring smooth day-to-day operations.
Key Responsibilities:
- Client Experience Excellence
Lead by example and coach team members to consistently deliver a high-level, personalized client experience. - Team Leadership & Development
Inspire and mentor employees through clear communication, performance reviews, and ongoing training. Support hiring and onboarding while fostering a culture of growth. - Daily Spa Operations
Oversee all daily functions of the spa, including scheduling, front desk operations, client checkouts, and facility maintenance to ensure a seamless and professional environment. - Collaboration with Business Leadership
Work closely with Fluent leadership to align team goals with overall business strategy and initiatives. - Financial Oversight
Contribute to revenue growth by managing budgets, controlling expenses, and tracking financial performance. Use data to inform smart, strategic decisions.
Requirements
- Personable & Approachable
You connect easily with clients and staff, creating a welcoming, trusted environment.
- Strong & Supportive Leader
Confident, authoritative, and reliable—with a leadership style that is both respected and approachable. - Solution-Oriented & Strategic
You excel at resolving challenges quickly and professionally, while also thinking big-picture. - Hands-On & Detail-Focused
Comfortable managing daily tasks while ensuring the highest standards in every aspect of the client and employee experience. - Collaborative Communicator
Open to feedback, thrives in a team environment, and communicates with clarity and intention. - Master of Time & Task Management
Effectively manages staff, deadlines, priorities, and projects with a calm, efficient approach.
Job Tags
Part time,