Diagnose, troubleshoot, and repair residential HVAC systems, including heating, cooling, and ventilation equipment.
Perform drain cleaning and address related service issues
Communicate clearly and professionally with homeowners regarding system issues, repair options, and recommendations
Participate in an on-call rotation to support customer needs after hours
Mentor and support HVAC apprentices, helping develop their technical skills and professionalism
Complete service documentation accurately and timely manner
Maintain a clean, safe, and organized work environment
Uphold company standards for workmanship, safety, and customer service
Minimum 4 years of residential HVAC troubleshooting experience
Hands-on experience with drain cleaning and related service work
Willingness to participate in on-call rotations
Interest in mentoring and training apprentices
Strong mechanical aptitude and problem-solving skills
Excellent customer service and communication skills
Valid driver's license and clean driving record
Ability to work independently and manage daily service calls
This position offers long-term stability with a company that values experienced technicians. As the team grows, there is an opportunity to take on additional responsibilities, mentor others, and play a larger role in the service department's success.
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