Job Description

MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales Performance; and Consumer Engagement. With our global teams, industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers.

Job Description

We are looking for a seasoned project manager to join our team in a highly dynamic role! In this role, you will support the creation of educational video, eLearning and instructor-led content for major automotive manufacturers. The ideal candidate has significant experience planning and executing projects in a timely fashion, within scope and budget, while communicating with management, team members, and the client to meet expectations. Agency and/or automotive experience is a significant plus!

Key Responsibilities include:

Project Management

• Develop and manage multiple training projects simultaneously, consistently delivering the highest quality solutions
• Demonstrate understanding of the business objectives related to each project
• Proactively bring solutions to clients and company leadership
• Assume ownership of all aspects of project development and delivery, including quality, timing, budget, and client satisfaction
• Develop and communicate detailed project plans to adhere to timelines
• Resolve resourcing constraints or conflicts by collaborating with team members
• Escalate visibility to issues; offer solutions and guide challenges to resolution
• Oversee project expenditures, forecasting and client invoicing
• Maintain routine communications (written and verbal) with senior management and clients

Team Management

• Establish rapport with assigned project team(s) and key stakeholders
• Align internal delivery schedules and processes to deliver on client’s vision
• Clearly and consistently communicate project status to MSX Production Lead
• Interface with project team members and suppliers, often dispersed geographically
• Assume responsibility for content development, providing clear direction to and supervision of instructional designers
• Remain accountable for product quality and final client delivery

Client Management

• Establish rapport and build relationships with key client stakeholders
• Conduct project meetings, leading client discussions on scope definition and project details
• Conceptualize and develop captivating client-facing presentations that clearly communicate complex concepts
• Set and maintain clear client expectations
• Manage all client communications, including weekly status and presentations
• Attend onsite meetings at client location as required
• Collect feedback and data to support a continuous improvement process

Qualifications

For more than 25 years, MSX International has been a dedicated partner to leading automotive brands around the world. We support them in transforming their businesses and in managing their operations across the areas of Customer Experience, Repair Optimization, Learning and Insights. We focus on helping our clients generate more value for their customers. With over 5,000 employees based in more than 80 countries worldwide, our teams provide industry-leading expertise. We have combined our deep industry expertise with cutting-edge technology solutions to help our automotive clients increase revenue and reduce costs, while enhancing operational efficiency and improving customer satisfaction.  Our goal is to help our customers reach their full potential and to excel as their global partner of choice.  

Additional Information

MSX International is an Equal Employment Opportunity Employer committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran status, age, or any other characteristic protected by law.

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