Job Description

Quality Manager

Location: API Heat Transfer – Franklin, WI
Department: Operations
Reports To: Director of Operations

API Heat Transfer is undergoing an exciting transformation! With a new mission, new leadership, and a strong commitment to Lean Cultural Change, our Operations Team is evolving into a Lean Management powerhouse. If you're passionate about solving problems and driving quality excellence, we invite you to explore our Quality Manager opportunity.

What We Offer

• Be part of leading-edge technology in the heat transfer industry
• Career development and advancement opportunities
• Exposure to multi-site, global operations
• Impact customers across diverse industries
• Competitive benefits: health & welfare, 401(k), paid time off

What You’ll Do

As the Quality Manager , you will lead efforts to deliver best-in-class quality performance, ensuring compliance with customers, company, industry, and regulatory standards.

Leadership Responsibilities

• Build and lead a high-performing Quality team, fostering a culture of respect, trust, and success
• Collaborate with Sales to strengthen customer relationships and manage warranty returns
• Mentor and evaluate Quality and Inspection team members

Quality Systems & Compliance

• Develop and manage site-wide quality control programs and performance metrics
• Lead ISO initiatives, ensuring annual reviews and compliance
• Oversee the Quality Management System (QMS), including QA and QC functions
• Drive continuous improvement and automation of inspection and quality data processes
• Partner with Supply Chain on supplier quality development
• Represent the company in customer audits and manage audit responses
• Ensure product compliance through dimensional, incoming, and outgoing inspections

What You Bring

• Bachelor’s degree in engineering, Operations, or related field (associate’s degree with equivalent experience considered)
• Minimum 5 years of experience in Quality Management within a manufacturing environment
• Strong knowledge of international standards: ISO 9001, IATF 16949, ISO 14001
• Experience writing work procedures and designing for quality improvement
• Ability to read blueprints and use precision measuring tools
• Excellent presentation and communication skills
• Bonus: Experience with brazing, welding, and heat exchanger manufacturing processes
• Collaborative, analytical, and customer-focused mindset

Ready to Join Us?

If you're ready to be part of a growing organization and help shape the future of quality at API Heat Transfer, we’d love to hear from you!

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