Job Description

Join our team as a day shift, full-time Patient Services Supervisor in Albuquerque, NM. 

Why Join Us? 

Thrive in a People-First Environment and Make Healthcare Better  

• Thrive:   We empower our team with career growth opportunities, tuition   assistance , and resources that support your wellness, education, and financial well-being.  
• People-First:   We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.  
• Make Healthcare Better:   We use advanced technology to support our team and enhance patient care.  

Get to Know Your Team:  

• Lovelace Medical Group is a multispecialty provider group which includes clinics, doctors and advanced practice providers in a broad range of specialties and primary care.

• Supervises and coordinates the daily operations and activities for the Central Business Office-Patient Accounting department.
• The Supervisor is responsible for actively working to meet the department goals and assisting in the development of employees in the department to further enhance the employee and customer experience.
• The Supervisor will also work to ensure the CBO reflects the vision and strategy established for the department by adhering to policies, procedures, and regulations to ensure patient safety and compliance.

Job Requirements:

• High School Diploma or GED
• Three (3) years of extensive customer service experience
• One (1) or more years of leadership experience

Preferred Job Requirements:

• Two (2) years post High School education
• Call center environment experience.
• One (1) to Three (3) years in a supervisory capacity within customer service.

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