Job Description

Position Summary:

The Overnight Security Officer is responsible for ensuring the safety, security, and privacy of guests, staff, and hotel property during overnight hours. This role is critical in maintaining a discreet and professional presence on property, with particular focus on the protection and secure escorting of high-profile and VIP guests. The ideal candidate has prior luxury hotel or law enforcement/security experience and understands the importance of confidentiality, professionalism, and guest sensitivity.

Key Responsibilities:

Guest & VIP Security

• Escort high-profile/VIP guests discreetly and securely to and from the hotel, including coordinating back-of-house routes and private access.
• Maintain a visible and professional presence in public areas while ensuring guests’ sense of comfort and discretion.
• Monitor guest interactions to identify and mitigate any potential disturbances or security concerns.

Overnight Safety Operations

• Conduct routine property patrols, including guest room floors, back-of-house, perimeter, and parking areas.
• Monitor CCTV cameras and access control systems to detect suspicious activity.
• Respond promptly to emergencies, disturbances, and medical incidents; provide support until proper authorities arrive.
• Complete nightly security logs, incident reports, and shift handovers.
• Secure entrances and exits, ensure all restricted areas are locked and alarmed as required.

Protection of Property and Assets

• Safeguard hotel assets including storage areas, inventory, and equipment.
• Observe and report maintenance or safety hazards identified during patrols.
• Enforce hotel policies and procedures, especially those related to health, safety, and property protection.

Team Support and Communication

• Support front office and overnight operations as needed (e.g., assisting guests with luggage or directions).
• Maintain radio contact with hotel leadership and other overnight personnel.
• Ensure overnight safety protocols are followed for employees entering or exiting the building.

Qualifications:

• Security, law enforcement, or military experience; prior hospitality or luxury hotel experience preferred.
• Proven ability to remain calm and professional in high-pressure situations.
• Strong communication, conflict-resolution, and guest service skills.
• Must have a certified Georgia security certificate or successfully obtain certification within 45 days of employment.
• CPR, AED, and First Aid certification required (or must obtain within 30 days).
• Familiarity with security systems, surveillance equipment, and emergency response protocols.
• Ability to handle sensitive or confidential information with discretion.
• Must pass a background check and drug screening.

Physical Requirements:

• Ability to stand or walk for extended periods, climb stairs, lift up to 50 lbs, and respond quickly in emergency situations.
• Must be comfortable working both indoors and outdoors in varying conditions.

This is more than a security role — it’s an opportunity to be part of an elite team that protects not just a property, but the privacy, safety, and experience of some of the world’s most discerning travelers.

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