Wadley Donovan Gutshaw Consulting (WDGC) is a respected leader in corporate site selection and location strategy consulting. We help businesses identify optimal locations for growth by leveraging data-driven insights, economic trends, and strategic planning. Our team works closely with clients to support operational expansion, relocation, and incentive negotiation.
Wadley Donovan Gutshaw Consulting is looking for a proactive and customer-focused Online Chat Support Agent to join our client support team. In this role, you will provide real-time assistance to current and prospective clients via our website chat platform, helping them with inquiries related to services, appointments, data submissions, and general information.
Respond promptly and professionally to client inquiries through live chat and web-based platforms.
Provide accurate information about WDGC’s services, processes, and resources.
Assist clients in navigating the website and submitting project-related documentation.
Escalate complex issues or requests to the appropriate team members.
Document all client interactions in the system for tracking and follow-up.
Collaborate with internal departments (consulting, operations, and support teams) to ensure timely resolution of client needs.
Monitor multiple chat windows while maintaining a high standard of service.
Provide support for technical issues related to the client portal, data uploads, or login access.
Stay up-to-date on WDGC’s service offerings, project workflows, and client engagement tools.
High school diploma or equivalent required; associate or bachelor’s degree preferred.
Previous experience in online chat support, customer service, or client relations is strongly preferred.
Excellent written communication and problem-solving skills.
Strong computer proficiency, including use of live chat tools, CRM platforms, and Microsoft Office/Google Workspace.
Ability to multitask and manage several chats simultaneously.
High attention to detail and a commitment to client satisfaction.
Professional, friendly, and calm demeanor under pressure.
Willingness to work flexible hours or shifts if needed.
Remote or in-office work, depending on company policy and location.
Fast-paced, client-focused environment requiring extended periods of computer use.
...be at least 21 years old Stable employment history, no major gaps Valid CDL-A with 120 hours training DOT compliant Clean MVR and PSP No SAP drivers DD214 accepted Apply Now Start the hiring process by submitting your application EOE...
Adecco is hiring immediately for Warehouse Packers with a local client in Fresno, CA. Weekly pay starts at $16.50 per hour and competitive benefits with options such as medical, dental, vision, and 401(k). We have openings on multiple shifts and can help you find the best...
...RECEPTIONIST SUMMARY: The Receptionist will provide exceptional customer service by answering inquiries and obtaining information from... ...major retailers (Walmart, Costco, etc.) at no cost to you ~ Virtual Visits with Doctors 24/7, without setting up additional...
...Physicians Assistant (PA) licensure by the Missouri State Board of Registration for the Healing Arts. This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental...
...well-being and success of the studio and the titles we craft together. What you'll do: Ability to Create high quality content concept art for environments and props, including lighting keys, color scripts, screenshot draw-overs, bluesky ideation, line art, story...