Job Description

We are now hiring for an Office Assistant position for a company in San Marcos, TX. Please submit your resume to this posting and call our office at 830-629-2525.

Pay: $18-$20/hr.

Schedule: Monday-Friday 8:00am-5:00pm (Possible Saturdays).

Overview:
We are seeking a reliable and motivated Office Assistant to join our team. Successful candidates will demonstrate a strong work ethic, eagerness to learn, and the ability to multitask without becoming easily flustered in a fast-paced environment. Attention to detail is essential for success in this role.

We maintain a drug-free workplace; all applicants must successfully complete a pre-employment drug screening and background check.

This is a full-time position averaging 40+ hours per week, with overtime required on alternating Saturdays.

Essential Functions & Responsibilities:

• Provide exceptional customer service both in person and over the phone.
• Receive, screen, and direct incoming calls professionally and efficiently.
• Educate customers on company services and processes.
• Work effectively in a fast-paced environment, maintaining composure and accuracy during frequent interruptions.
• Multitask efficiently while staying organized and detail-oriented.
• Perform accurate data entry.
• Create customer tickets using scale and computer software.
• Demonstrate strong attention to detail and accuracy in all tasks.
• Maintain a clean and organized work area; perform light housekeeping duties as needed.
• Arrive on time and be ready to work at the start of each shift.
• Work collaboratively within a team as well as independently when required.
• Perform tasks requiring standing, walking, bending, and stooping.
• Make timely, sound decisions while using company resources responsibly.
• Complete additional duties as assigned.

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