Job Description

Manager, Workplace Technology Job Overview **Location** **:** United States, Redwood City, California 1. **Job skills** Project Automation and IT 2. **Type** Contract **Job id** 165456 **Salary** $ 50 Hourly Apply Candace Shaw I manage this role You are subscribed to our push notifications, but not currently for jobs like this. Would you like to receive notifications for jobs like this as well? Great news! You are subscribed to receive alerts for jobs similar to this one. **Manager - Workplace Technology | Redwood City, CA | On-Site** **Location:** Redwood City, California\ **Schedule:** Monday - Friday, Standard Business Hours **About the Role** We're seeking a **Manager - Workplace Technology** to lead end-user computing operations across our Redwood City office and other U.S. locations. This is a hands-on leadership role managing a team of 4-5 engineers, ensuring high service standards, and driving innovation in IT support and infrastructure. This position is ideal for a senior-level IT professional with a proven track record in team leadership, hardware lifecycle management, and vendor coordination. You'll play a key role in optimizing digital infrastructure, implementing AI productivity tools, and maintaining compliance across all IT operations. **Key Responsibilities** **Team & Operational Leadership** + Lead and mentor the Workplace Technology team (L1/L2 support). + Define and monitor SLAs; act as escalation point for critical issues. **End-User Support & Hardware Management** + Oversee hardware/software troubleshooting, OS installations, and device configuration. + Manage IT asset tracking, audits, laptop buyback programs, and refresh cycles. **Vendor & Infrastructure Oversight** + Coordinate laptop dispatch, returns, and e-waste disposal. + Maintain vendor relationships for repairs, replacements, and service agreements. + Support LAN/Wi-Fi troubleshooting and printer issues. **Digital Infrastructure & Emerging Tech** + Ensure secure and efficient data infrastructure. + Explore and implement AI tools; manage AI governance frameworks. + Conduct IT audits and maintain compliance with internal and regulatory standards. **Qualifications** + **Education:** Bachelor's in Computer Science, IT, or related field. + **Experience:** 5-8 years in IT support/workplace tech, with 2+ years in a supervisory role. + **Technical Skills:** Windows OS, Microsoft 365, imaging tools, asset management systems, ticketing platforms, basic networking (LAN/Wi-Fi/VPN). + **Soft Skills:** Strong communication, stakeholder management, decision-making, and multitasking abilities. TRS Staffing Solutions are an equal opportunities employer, and we welcome you to provide OFCCP data voluntarily here ( We are an equal opportunity employer. All qualified individuals will receive consideration for employment without regard to race; color; age; sex; sexual orientation; gender identity; religion; national origin; disability; veteran status; genetic information; or any other criteria protected by governing law.

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Hourly pay, Contract work, Work at office, Monday to Friday,

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