Scope of Position: Reporting to the Technical Resources Manager, responsibilities include providing technical call support for all of our customers, sales representatives, and OEM accounts. This position also interfaces daily with the customer service, engineering and product management departments. Essential Duties and Responsibilities: List what the person must do to perform the job to meet standards regarding equipment selection, installation and operation Investigates, verifies and makes recommendations for special applications, operation and performance of products Provides first contact and follow through to resolution for problem jobs Provides written reports for distribution to engineering and manufacturing Provides product quality testing, supported by reports to the appropriate departments Provides technical assistance and information on products and equipment by telephone, facsimile, E-mail, and standard mail correspondence in response to customer inquiries Travel to job sites as needed and helps our customers resolve issues varying in nature that may require hands-on work as required or requested by Manager Enters technical call logs into database to inform engineering and manufacturing of product issues Performs other similar or related duties as required Position Requirements: The Technical Service Representative must possess the minimum knowledge listed below: Associate's Degree or advanced technical schooling Minimum five years field experience, with emphasis on strong customer service Proficiency in computer software including Word, Excel, PowerPoint and Outlook Excellent verbal, written and analytical skills Willingness to travel periodically Ability to lift 60lbs intermittently, with repetitive bending, reaching and twisting
...motorcycle world?Are you creative, energetic, and full of great ideas? Open Road Harley-Davidson is seeking a Marketing & Events Manager to lead our marketing efforts and bring our brand to life. This role is responsible for producing, posting, monitoring, and engaging...
Looking for a senior Oracle DBA with strong Exadata and OCI experience to manage, support, and optimize Oracle databases across on-prem and cloud environments. Requires hands-on production support, upgrades, migrations, and performance tuning.
...campaigns that leave lasting impressions. We are currently hiring an Entry-Level Event Assistant to support the planning and execution of... ...in the event marketing industry Why Join Our Team? Immediate start with hands-on, paid training Real-world...
Summary/Objective As a Utilities Technician, you play a vital role in keeping the facility powered, protected, and performing at its best by maintaining all key utility systems and support operations. Your Responsibilities Perform repair and preventive maintenance...
...Description Part Time and Full Time! Keep 100% of tips! Flexible Schedule! Work 1 day or 6 days....your choice! Company cars available! Paid time off! Health Insurance Available! Additional Information All your information will be kept...