Job Description
岗位职责 :(position statement:)
1、迎宾服务 :以温暖的笑容和专业的态度迎接每一位抵达酒店的宾客,引导他
们前往前台或指定区域。(Welcome service: greet every guest coming to the
hotel with a warm smile and a professional attitude, and guide them to
the front desk or the designated area.)
2、行李服务 :协助宾客搬运行李,确保行李安全、准确地送达客房或车辆。
(Baggage service: Assist guests to carry luggage and ensure safe and
accurate delivery to guest rooms or vehicles.)
3、信息咨询 :为宾客提供基本的酒店信息及周边旅游建议,解答宾客疑问。
( Information consultation: to provide guests with basic hotel
information and surrounding travel suggestions, to answer guests'
questions.)
4、维护秩序 :确保公司入口及周边区域的秩序井然,及时处理突发情况。
(Maintain order: ensure the entrance of the hotel and surrounding areas
in order and deal with emergencies in time.)
5、促进文化交流 :作为公司的形象大使,通过友好交流展现公司及国家的文化
魅力。(Promote cultural exchanges: As the image ambassador of the company,
we will show the cultural charm of the company and the country through
friendly exchanges.)
Job Tags
Full time,