Job Description

The world’s largest artisanal Italian food and beverage marketplace is coming to the Greater Philadelphia Area ! Eataly will open in Fall 2025 in the King of Prussia Mall. Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to:

• EAT authentic Italian food at our restaurants, cafés and to-go counters
• SHOP a selection of high-quality Italian, local and homemade products
• LEARN through our classes and our team’s product knowledge

Job Description

Each Eataly location features authentic Italian dishes made with the highest quality, seasonal ingredients. Meat dishes, seafood dishes, pasta, pizza, street food – you can find it all in our various outlets! The Food & Beverage (F&B) Manager directs the front of house operations of restaurants.

Reports to the Store Director and oversees the team of Restaurant.

• Organizes and directs a store’s restaurant operations to maximize profitability while upholding the company’s mission, values, policies, quality and guest experience standards
• Sets departmental goals and leads a team of managers, working closely with each to understand operational needs, provide training and motivation, and encourage interdepartmental collaboration
• Assists with employee hiring, assignment, training, payroll, scheduling, evaluations and terminations
• Works the floor actively, applying a hands-on approach, unafraid to get hands dirty
• Executes strategies around pricing, merchandizing, new products and promotions aimed at increasing efficiencies and driving sales
• Estimates food and beverage needs, and requisitions or purchases food, beverage, supplies and equipment; receives and checks orders to ensure they adhere to specifications. Works with Fulfillment Ops Manager to ensure successful management of inter Store procurement program
• Prepares weekly updates on front of house, beverage and QSR operations, while collaborating closely with corporate and senior leaders to plan activities and achieve goals
• Documents, investigates and resolves employee and guest incidents
• Performs other duties as required or assigned

Qualifications

• Bachelor’s Degree
• 3+ years of front of house and/or QSR management experience in a high-volume, fast-paced restaurant
• Exceptional communication, leadership, motivational and team-building skills
• Demonstrated problem-solving, organizational, analytical and business management skills
• Advanced proficiency in Microsoft Office
• Experience with Italian cuisine and wine highly preferred

Additional Information

Benefits and Perks

• Medical, Dental, Vision Insurance
• Paid Time Off
• Paid Parental Leave
• 401K with match or RRSP
• Bonus program
• Free family meal daily
• Discounts at Eataly
• Classes on products and Italian cuisine
• Referral bonus program
• and more!

Eataly is an equal employment opportunity employer. It is the Company’s policy to not unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, religion, national origin, age, disability or any other characteristic made unlawful to consider by applicable federal, state, or local laws. Eataly also prohibits harassment of applicants and employees based on any of these protected categories. It is also Eataly’s policy to comply with all applicable federal, state and local laws regarding consideration of unemployment status, salary history, credit/bankruptcy history and criminal background/conviction history in making hiring decisions. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.

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