Customer Service Representative ( Remote ) Job at Third Party CS, Sun City, CA

dk1NVDBybExqVzJ2ZVczUHhHQW81TXdGdWc9PQ==
  • Third Party CS
  • Sun City, CA

Job Description

Description

The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry.

Customer Service Job Duties and Responsibilities

  • Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience
  • Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
  • Ability to learn and follow all customer service procedures and policies
  • Strive to meet and go above personal and team target goals
  • Record, organize and file customer interactions and account changes
  • Able to up-sell if needed
  • Able to schedule call back and appoints to resolve customer needs

Requirements

  • Previous experience in customer support, client services, sales, or a related field
  • Excellent at communicating over the phone and other communication platforms
  • Basic computer skills and experience
  • Able to multitask
  • Excellent time management and prioritization skills
  • Ability to listen actively, relay information, and answer questions and/or concerns.
  • Customer-focused for positive customer experience and resolution
  • Health Insurance (dental and vision included)
  • Excellent retirement plan
  • Tremendous upward mobility into other positions and management
  • Flexible hours
  • Remote Position(s) available (work from home)

Benefits

  • Health Insurance (dental and vision included)
  • Excellent retirement plan
  • Tremendous upward mobility into other positions and management
  • Flexible hours
  • Remote Position(s) available (work from home)

Job Tags

Remote job, Full time, Flexible hours,

Similar Jobs

YMCA of Northern Utah

Kitchen Assistant Job at YMCA of Northern Utah

 ...strengthening community through youth development, healthy living, and social responsibility. The Kitchen Assistant at the YMCA of Northern Utah maintains a supportive, positive atmosphere that welcomes and respects all individuals, promotes the potential... 

Syneos Health Commercial Solutions

Professional Pharmaceutical Sales Representative Job at Syneos Health Commercial Solutions

 ...be an integral part of a nationwide sales team developing and managing an assigned territory. You'll partner with a leading pharmaceutical company one of Syneos Health's long-term clients and most robust relationships. You will: Proactively demonstrate and promote... 

Gpac

Commercial Banker Job at Gpac

Long standing and reputable bank in the Midwest, priding themselves on their wide scope of products and services, as well as reputation for excellence in the market, is seeking a Commercial Banker! This position is a rewarding opportunity, for the professional seeking... 

NavitsPartners

Senior Epic Application Analyst - SEAATXIT Job at NavitsPartners

 ...Senior Epic Application Analyst Location: Houston, TX Job Summary The Senior Epic Application Analyst plays a key role in enhancing the performance, reliability, and functionality of enterprise Information Systems with advanced expertise in Epic applications.... 

Carenest Health Services

Registered Nurse - Progressive Care (Nursing) Job at Carenest Health Services

 ...Local rate (less than 50 miles at the local rate)Up to date resume that includes 2+ years of experience in (specialty) and documents travel experience.2 recent refs (specialty) Charge/Manager RN ReferencesSkills Checklist matching specialtyActive NH or Compact RN license...