Job Description

Position Overview:

The primary responsibility of the Chauffeur - Luxury Transportation Services drives Company’s luxury vehicles, including sedans, limousines, and SUVs to provide unmatched guest service for our high-value clients. The Chauffeur - Luxury Transportation Services will also be responsible for ensuring clients are transported to and from their destinations in a safe and timely manner aligned with the Company’s exceptional service standards.

All duties are to be performed in accordance The Venetian Resort’s policies, practices, and procedures.

Essential Duties & Responsibilities:

• Drive company’s luxury vehicles, including sedans, limousines, and SUVs.
• Know, understand, and abide by all laws and regulations relating to vehicle operation, including all traffic laws.
• Provide unmatched service to our high-value clients, including assistance with luggage, opening doors, and ensuring clients' comfort during transit.
• Clean, maintain, and monitor the condition of Company vehicles to maintain excellent condition.
• Understand traffic, weather, and other road conditions to transport passengers safely, efficiently, and timely.
• Use Company devices to communicate effectively about routes, assignments, vehicles, and schedules.
• Forecast, anticipate, and respond to client concerns and inquiries and resolve passenger issues that arise during transportation.

Additional Duties & Responsibilities:

• Log, in detail, each guest trip, including pick-up and drop-off locations, times, mileage, notes, and any incidents that occur during the trip.
• Ensure a high level of confidentiality, privacy, discretion, and professionalism for passengers.
• Build loyal and lasting relationships with new and repeat customers.
• Follow all Company policies to report accidents, incidents, or damage to Company vehicles.
• Safety is an essential function of this job.
• Consistent and regular attendance is an essential function of this job.
• Performs other related duties as assigned.
• Knowledge of local roads, highways, and traffic patterns

Company Standards of Conduct

All Team Members at The Venetian Resort are expected to conduct and carry themselves in a professional manner at all times. Team Members are required to observe the Company’s standards, work requirements and rules of conduct.

Additional Duties & Responsibilities:

Additional Duties & Responsibilities:

Minimum Qualifications

• 25 years of age
• Proof of authorization/eligibility to work in the United States
• High school diploma or equivalent
• 5 years of previous driving experience, with preference to those with prior experience driving professionally or driving luxury vehicles. Must provide a 5- or 10-year DMV driving history record.
• Valid Nevada driver's license and must maintain Nevada driver’s license throughout tenure.
• Must be able to obtain and maintain any other certification or license, as required by law or policy.
• Clean driving record and knowledge of defensive driving techniques.
• Neat and clean professional appearance in accordance with Company and departmental standards.

Minimum Qualifications:

• Understand and abide local and state traffic and safety laws. Must be able to successfully complete Company’s driving safety training program within first 30 days of employment.
• Strong problem-solving, detail-focused, and multitasking skills.
• Ability to address stressful situations with clients and guests with dignity, tact, and politeness.
• Strong interpersonal skills with the ability to communicate effectively with guests, stakeholders, community members, and other Team Members of different backgrounds and varying levels of experience.
• Must be able and available to work varied shifts, including nights, weekends, and holidays.

Physical Requirements:

Must be able to:

• Lift or carry 50 pounds, unassisted, in the performance of specific tasks, as assigned.
• Physically access to all areas of the property and drive areas, with or without a reasonable accommodation.
• Physically access and operate a motor vehicle, including sedans, vans, SUVs, and other vehicle types.
• For prolonged periods of time: sit, walk, stand, drive, and frequently lift, carry, stretch, bend, and kneel.
• Use Company issued devices for navigation, communication, and route-finding.
• Work indoors/outdoors and be exposed to various environmental factors such as, but not limited to, light, noise, dust, and cigarette smoke.
• Work in a vehicle, and on roadways with exposure to exhaust fumes, dirt, dust, variable weather conditions, including UV, sun, heat, rain, hail, snow, sleet, cold, and wind, amongst other elements.

Job Tags

Similar Jobs