Job Description
Accelerate your career at RXO. RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we’re revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.
As an Associate Program Manager, Learning and Talent Development, in Last Mile at RXO, you’ll work with department and operations leaders to facilitate training and onboarding processes that will ultimately drive the development of a knowledgeable, well-equipped Last Mile organization. Become a part of our growing, dynamic team and we'll help you build an exciting career.
What your day-to-day will look like: - Analyze training needs at all levels of the Last Mile organization through interviews, shadowing and surveys
- Facilitate training curriculum to meet Last Mile objectives in an ever-changing operations environment
- Work with departments to coordinate the execution of training agendas and content
- Coordinate and monitor all tactical activities related to programs and team projects
- Manage learner surveys for continued training improvements
- Manage new hire follow-ups (45-day communication) to ensure proper onboarding
- Communicate across the organization to ensure that training messaging is correct, while establishing a rapport with various organizational stakeholders and subject matter experts
- Provide recommendations to update training content, including delivery methods and timing and formats
- Oversee various team projects; prioritize workload based on relevance to L&D team strategy, visibility and organizational need
- Report team metrics and data, including maintaining key performance indicators, course attendance and quarterly updates
What you’ll need to excel: At a minimum, you’ll need:
- Bachelor's degree in Business, HR, Organizational Psychology, Education or related field, or equivalent related work or military experience
It’d be great if you also have: - 1 year of experience in operations or training experience in a distribution center or warehouse environment
- Experience in the transportation/freight operations or logistics industry
- 1 year of experience working with a Learning Management System (LMS)
- 2 years of experience training in a corporate environment or educational institution
- 1 year of experience with ADDIE or another instructional design model
- Solid experience and proficiency with Microsoft Excel, PowerPoint and Word
- Experience using Zoom and / or Teams to facilitate or lead meetings
- Strong attention to detail and organizational skills
- Project management experience
- Ability to stay informed of trends, techniques, technologies and processes in the training space
- Outstanding business acumen
In this role, you’ll be supported by a passionate team motivated by fast-paced innovation and the desire to deliver for customers. We’re a company where you can continually advance your career, no matter your background — the opportunities are endless and yours for the taking. If you’re driven and looking for a place to grow, come join us.
Does this sound like you? Check out what else RXO has to offer. Massive Benefits - Competitive pay
- Health, dental and vision insurance
- 401(k) with company match
- Life insurance, disability
- Employee Assistance Program (EAP)
- Paid time off
- Tuition reimbursement program
Our Culture We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely, and build strong relationships. We welcome everyone regardless of background, identity, or ability.
The Next Step Ready to join our team? We’d love to hear from you. Fill out an application now and join our talent community to learn about future opportunities.
We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.
The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.
Review RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here.
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