Job Description
DESCRIPTION
Amazon Fulfillment Services is expanding its network of Simplified Forward Fulfillment (SFF) nodes and is seeking an individual to help manage field operations as well as support regional and network-wide initiatives. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly employees and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key part in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.
Simplified Forward Fulfillment (SFF), part of the Vendor Flex network, is a rapidly growing organization that specializes in reducing cost and complexity within Amazon's supply chain. Our business, operations, and support teams are united by a common purpose: to advance the capabilities of Amazon, pioneer new spaces, and develop our people. Come join our community and build the future with us! Four key areas that you will always focus on are the safety, quality, customer experience, and productivity of a single Simplified Forward Fulfillment node. The smaller site headcount and volume at a single node enables this role to dedicate time and focus to support regional or network-wide initiatives.
The position will be co-located in a Sort Center and based out of VXO6.
Key job responsibilities
• Support, mentor, and motivate your team of hourly associates.
• Manage safety, quality, productivity, and customer delivery promises at a single SFF node.
• Support all safety programs and OSHA compliance to ensure a safe work environment for all associates.
• Collaborate with all support teams including Safety, Ops Integration, Loss Prevention, Business leaders, Retail teams and Human Resources to develop plans to meet business objectives.
• Support regional and network-wide initiatives as a single-threaded leader or champion.
• Lift up to 49 pounds, stand and walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach, as well as continuously climb and descend stairs.
• Work in an environment where the noise level varies and is subject to variable temperatures and weather.
• Work a flexible schedule (weekends and/or overnight shifts).
• Work in path with your team as needed to support Operations.
• Strong oral and written communication skills.
• Must be detail oriented.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.
• Occasional travel, and maintain reliable transportation.
BASIC QUALIFICATIONS
- 1+ years of employee and performance management experience
- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
- Microsoft – Excel, Word and Outlook Experience
- Ability to navigate FaaST WMS systems
Job Tags
Hourly pay, Holiday work, Full time, Flexible hours, Shift work, Night shift,