Job Description

Position Summary: Secures revenue by verifying and posting receipts; resolving discrepancies.

Position Responsibilities:

• Process and Post lockbox, ACH, Wire, and AR payments and deposits posted thru bank
• Post all credit card transactions
• Reports and Posts all transactions for credit card sales aids from Forefront
• Processes Invoices daily for all orders, enters fed-ex and guaranteed freight shipping costs
• Schedules Prepay, Credit Card and ACH orders
• Credit hold maintenance for credit card, Prepay and ACH accounts
• Schedules Prepay, Credit Card and ACH orders
• Credit hold maintenance for credit card, Prepay and ACH accounts
• Contacts customers by e-mail or phone to obtain necessary payments needed to ship orders
• Works closely with Shipping department to clear all orders from the wrapped not shipped report
• Updates spreadsheet daily of any loaded but not invoiced items on invoicing screen & emails out
• Works closely & follows up with Shipping department to review orders which haven't invoiced, but have been scanned loaded
• Records all invoice information on weekly sheet and inputs unit and dollar amounts
• Processes Invoices for all Kravet Bill and Hold and consignment orders
• Review and responds to all e-mails/ phone calls as needed
• Performs Dealer Data Change Requests from Forefront into AS400
• Offsets and reviews all credit memos and records credit information in CRM database

• Performs other duties as required by supervisor

Essential Skills and Experience:

• Ability to manage multiple tasks in a fast-paced environment.
• Experience in Account Receivables
• Strong organizational, communication, leadership skills.
• Customer oriented service skills
• Proficiency in all Microsoft Office applications.
• High School Diploma/GED required.

Valued but not Required Skills and Experience:

• 2-Year Associates Degree preferred.
• Knowledgeable in Furniture Manufacturing.

Physical demands and work environment:

• Lift / Carry: Lift up to 10 lbs. frequently; up to 35 pounds occasionally; more weight requires help or team lifting.
• Standing/Walking/Sitting: Must be able to sit 8+hours and required to walk/stand throughout shift.

• Reach / Handle: Frequently required to reach, handle various items.
• Fingering or Manual Dexterity: Position requires frequent use of computer keyboard, mouse, screen and on-line communication.
• Environment: Indoors, environmentally controlled.
• Vision: Color determination for quality control and correct material selection.
• Near Acuity: Requires close vision of less than 3 feet, with or without corrective lenses, for precision.
• Attention to Detail: Precise in following company guidelines for best cost solution to resolve customer issues.
• Self-Control: Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
• Stress Tolerance: Job requires accepting criticism and dealing calmly and effectively with high stress situations.
• Time Pressure: Position requires sensitivity to meeting promises, deadlines and timing commitments.

General sign-off: The employee is expected to adhere to all company policies and to act as a role model in the adherence to policies. I have read and understand this explanation and .

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